Heartland Hotel Queenstown, Queenstown
About the Hotel
Heartland Hotel Queenstown features a distinctive design and offers a unique Swiss-style accommodation experience. It is nestled amidst the stunning landscape of Queenstown, known for its vibrant tourism scene. The hotel is adjacent to Scenic Suites Queenstown, providing guests access to a range of shared facilities. Its location allows easy accessibility to the region's activities and attractions, making it a prime choice for visitors.
Location
The hotel is located in the vibrant Queenstown township, just a short walk from shops and eateries. With breathtaking views of Lake Wakatipu and mountains, it serves as a base for various outdoor activities. Public transport and local attractions are easily accessible, making it convenient for both leisure and adventure seekers.
Rooms
Heartland Hotel Queenstown offers a range of comfortable rooms, including Standard, Chalet, Superior, and Family Rooms. Many rooms provide balconies or patios with stunning views of Lake Wakatipu and the surrounding mountains. Amenities include free Wi-Fi, mini-fridges, SKY TV, and ensuite bathrooms. Selected rooms support pet-friendly accommodations, welcoming dogs with a designated bed and welcome gift.
Eat & Drink
The hotel features Peaks Restaurant & Bar, which serves contemporary New Zealand cuisine using fresh local produce. The restaurant is open for breakfast and dinner, with a buffet breakfast available. Guests can also unwind at the adjacent Lobby Bar, which offers an all-day menu in a cozy setting with a fireplace.
Leisure & Business
Heartland Hotel Queenstown includes a fitness centre for guests and offers business services to meet corporate needs. The lobby area encourages relaxation after a day of activities, and communal areas provide a hub for information on local adventures. Limited parking is available on a first-come, first-served basis.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
- Ski storage
- Lift
- Smoke detectors
Sports & Fitness
- Fitness centre
- Skiing
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Sauna
- Jacuzzi
Room features
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a bit of a mixed bag. The rooms definitely need some updating as they looked tired and in need of maintenance. They were cold, the shower was broken, and overall cleanliness was lacking. On the bright side, the view from the top hotel rooms was lovely.
The hotel had a great view from spacious and airy rooms but appeared rather tired. It needs some updating, though it was not like the pictures showcased on the website or booking platform. The service was fantastic, with very friendly and attentive staff who kept us updated on the water situation throughout our stay. The location was perfect, offering good value for its proximity to the main area of Queenstown and the gondola. The dining experience had a great variety but some disappointing items. Definitely a place to consider for a pleasant stay.
The hotel is conveniently near the city, offering comfortable rooms but with service that lacks friendliness. The location is excellent, being close to attractions and restaurants. The dining experience has some room for improvement, especially in terms of noise. Overall, a pleasant stay but with some drawbacks.
The hotel is tucked away in a dark corner, not as glamorous as the photos but still adequate. The rooms, although dated, provide decent comfort. On the downside, parking can be a challenge, having to rely on street parking at times.
The hotel is nestled just a few minutes' walk from town and conveniently close to bus stops, making it a good spot for those without a car. The rooms, while semi-dated, are comfortable, clean, and spacious, providing absolute comfort. The service was lacking attentiveness at times, with a tired attitude from staff, though there were helpful recommendations for sightseeing. Dining options were plentiful, and the location was praised for its proximity to the city center and accessibility to various places.
The hotel is ideally located just a 5-minute walk from main attractions, with clean rooms and a very good onsite restaurant, although the staff service fell short in terms of customer service. The rooms, while clean, were old and in need of a makeover.
The hotel had warm and very comfortable rooms with all the needed facilities and a lovely lake view, but the excessive heat sometimes took away from the stunning scenery. The service was welcoming, efficient, and helpful. The location was perfect, within walking distance of the lakefront, shops, restaurants, and the Gondola, offering an excellent view of Queenstown center. The dining was worth the money but occasionally served lukewarm dishes. Overall, a great place to stay with minor heating issues and lukewarm dining experiences.
The hotel staff went above and beyond to be helpful, making my stay exceptional. The room seemed a bit cold initially, but it quickly warmed up, and the two queen beds were both comfy. I would recommend this hotel to anyone visiting Queenstown in the future.
The room, although not as depicted in the online photos, was tidy and spacious, offering a partial view of the lake and town. The location was convenient, with easy access to the lake and shops. The service was outstanding, with the staff being exceptionally friendly and accommodating. The dining experience was good value despite some minor issues. Overall, a great option for the price.
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